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Fix an installed Android app that isn't working

Revive Your Android App: Solutions to Fix Installed Apps Not Working

If you’re experiencing any problems with an installed Android app, such as crashing, failure to open, unresponsiveness, or general malfunctioning, fear not! We’ve got you covered with a step-by-step guide to get your app back on track. Additionally, we’ll address specific troubleshooting steps for Instant Apps.

Step 1: Restart, Update, and Refresh

  1. Restart your phone:
    The first and easiest step is to restart your phone. The method may vary depending on your device, but on most phones, press and hold the Power button for about 30 seconds or until your phone restarts. You might see a Restart option; in that case, tap it to initiate the restart process.
  2. Check for Android updates:
    Keeping your phone’s operating system up to date is crucial for optimal app performance. Here’s how to check for updates:
    a. Open your phone’s Settings app.
    b. Scroll down and select “System.”
    c. Tap “Advanced” and then “System update.”
    d. Depending on your device, you might find the update option under “About phone” or “About tablet” and then “Software update.”
    e. If updates are available, follow the on-screen instructions to install them.
  3. Update the app:
    Ensuring your apps are updated is equally important. Here’s how you can update them via the Google Play Store:
    a. Open the Google Play Store app.
    b. Tap the profile icon located at the top right corner.
    c. Select “Manage apps & devices.”
    d. Under the “Updates available” section, you can either update all apps or choose to update a specific app.

Step 2: Troubleshoot Instant Apps

If the app you’re having trouble with is an Instant App, follow these specific troubleshooting steps:

a. Check your internet connection: Instant Apps require an active internet connection, so ensure you’re connected to Wi-Fi or mobile data.
b. Clear the Instant Apps cache: Go to Settings > Apps & notifications > See all apps > Instant Apps. Tap “Storage” and then “Clear cache.”
c. Update Google Play services: Instant Apps rely on Google Play services, so make sure it’s up to date by visiting the Google Play Store and checking for updates.

After each step, don’t forget to restart your phone to see if the issue has been resolved. If the problem persists, you can also try uninstalling and reinstalling the app. Remember that settings and options may vary slightly depending on your phone’s manufacturer and Android version, so feel free to reach out to the device manufacturer or look for additional support resources online for more specific guidance.

By following these troubleshooting steps, you should be able to fix most issues with your Android apps and enjoy a smooth mobile experience once again. Happy app-ing!