GoToAssist Support - Customer
This is a secure support app but should only be used with a trusted agent.
Detailed description
The GoToAssist Remote Support mobile app allows support agents to troubleshoot a problem you are having on your device.
How to Use:
1. Install the app on your mobile device.
2. Launch the app.
3. Enter the Support Key given to you by your support agent.
4. Allow your trusted agent to connect to your device.
Features:
Share your screen live with your support agent.
Your support agent can perform the following actions:
Instantly start a chat with you.
View the screen of your device.
GoToAssist uses Accessibility service in order to provide full remote control of this device during a GoToAssist session. GoToAssist does not track or control any action or behavior through this service outside of a GoToAssist session.
About GoToAssist Support - Customer
Permissions breakdown
Grouped as shown on Google Play. Informational only.
• find accounts on the device
• find accounts on the device
• read phone status and identity
• view Wi-Fi connections
• read phone status and identity
• view network connections
• pair with Bluetooth devices
• access Bluetooth settings
• change network connectivity
• connect and disconnect from Wi-Fi
• full network access
• run at startup
• prevent device from sleeping
Screenshots
Preview images associated with this app listing.
Versions
Comments
Similar apps
Apps with similar tags/category.
More from developer
Other apps from the same developer.
