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LogMeIn Rescue Customer icon

LogMeIn Rescue Customer

Rescue is a secure support app but should only be used with a trusted technician

Updated:
Jun 30, 2026
Released:
Jan 28, 2011
Version:
8.10.2-46
Content rating
Everyone
Android required
7.0 (API 24)
Installs:
1M+
Pricing
Free
Interaction / notes
—
Category
app / business
Package name
com.logmein.rescuemobile

Detailed description

*ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT TECHNICIAN YOU TRUST*
The LogMeIn Rescue Customer allows support technicians to troubleshoot a problem you are having on your Android device. To use this application you must be receiving support from a technician who is using LogMeIn Rescue and will provide you a pin code to start the session.

Technicians have the ability to chat, transfer files, view system diagnostic information, pull and push APN configurations (Android 2.3), push and pull WiFi configuration, and more. Remote control is available on the latest devices from Samsung, HTC, Motorola, Huawei, Sony, Vertu, Kazam and more.

How to use:
1) Install the application
2) Launch the application from your Applications folder
3) Enter the six digit pin code given to you by your support technician
4) Allow your trusted support technician to connect to your device

This app uses the Device Administrator permission.

LogMeIn Rescue Customer uses accessibility service in order to provide full remote control of this device during a Rescue session. LogMeIn Rescue does not track or control any action or behaviour through this service outside of a Rescue session.

About LogMeIn Rescue Customer

Developer
GoTo Group, Inc.
Website
Website
Privacy Policy
Privacy policy
Contact
[email protected]
Address
333 Summer St Fl 5 Boston, MA 02210 United States

Permissions breakdown

Grouped as shown on Google Play. Informational only.

Device & app history 1 items

• retrieve running apps

Phone 1 items

• read phone status and identity

Photos/Media/Files 2 items

• read the contents of your USB storage
• modify or delete the contents of your USB storage

Storage 2 items

• read the contents of your USB storage
• modify or delete the contents of your USB storage

Wi-Fi connection information 1 items

• view Wi-Fi connections

Device ID & call information 1 items

• read phone status and identity

Other 13 items

• view network connections
• read battery statistics
• pair with Bluetooth devices
• access Bluetooth settings
• change system display settings
• connect and disconnect from Wi-Fi
• disable your screen lock
• full network access
• draw over other apps
• control vibration
• prevent device from sleeping
• modify system settings
• install shortcuts

Screenshots

Preview images associated with this app listing.

LogMeIn Rescue Customer feature graphic

Versions

For extended version history and archived records, see the app record on mi9.com .
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